How to Select an Information Technology Consultant for your Business
Hiring an IT consultant just because he has the words “IT consultant” printed on the resume or business card does not mean he can solve your challenges related to a particular technology or can collaborate with your IT team appropriately. So, how you will find the right IT consultant, someone who understands your business’ requirements and can address your specific IT needs?
Think twice before giving access to your IT software and hardware to technology consulting firms or individual IT consultants because your system contains sensitive and critical
information. Here are some of the crucial tips that you can follow for vetting
an IT consultant:
Make sure
the consultant is experienced
While hiring an IT consultant, you must ensure that the consultant
you’re looking for has had immense experience and knowledge working with the companies
of your industry. Further, you should also see whether the consultant is
certified or not, along with checking his online portfolio. To cross-check the
details shared with the consultant, you must refer to the community sites like
GitHub, CloudSpokes or Coderbits because it's great to see the actual work done
then just take a recommendation. Though references are crucial but checking
what the candidate has completed in his previous companies is also very
important. It helps you examine his strengths and weaknesses through which you can
get a sense of the quality of his work.
Check
credentials and affiliations
It is necessary to check the background, experience, and knowledge
of a consultant before hiring, but you should also check does he have any
industry certifications or accreditations. Also, don’t be afraid to ask if his
certifications are up to date to handle the latest versions of the software. If
the consultant hasn't pursued such recognition, how long their expertise can
take you?
You can also check whether he’s a member of professional
organizations like – the Institute of Management Consultants or the Independent
Computer Consultants Association, as these memberships indicate that consultants
are actively participating in the programs like professional development to
keep updating their knowledge and skills.
Look for
good communication and collaboration skills
Ask yourself several questions before making a final decision –
like how articulate is the consultant? Does he have the ability to convey
information to both your existing IT team and the management? IT consultants
must be business-savvy with good communication and listening skills to
effectively collaborate with the existing IT team. He should understand the
technology and be able to articulate it in the business terms according to the
management. Additionally, seek someone who is both technically sound and able
to interact with others while working collectively and collaboratively.
Determine
how they measure outcomes
Make sure that the consultant you have chosen to hire is
comfortable in using a measurement system. There are multiple methodologies
that can be used to measure readiness improvements and overall progress – like
Six Sigma, ITIL and CMM. If he is using any other method to gain outcomes, you
should verify it and check whether it complies with the laws or not.
Going through the above-discussed steps could help you get a
reliable IT consultant for your business. From questions, you need to ask to
steps you need to follow for selecting the desired candidate, this blog
includes almost everything that can help you make a better decision for your
business.
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